Deucely is the company behind Deucely, a card game app that allows you to play with your friends anytime, anywhere. This Privacy Policy (“Privacy Policy” or “Policy”) explains our practices regarding the collection, use, and disclosure of information that we receive through our website located at deucely.app (the “Site”), the other features and software and technologies we provide, any web-based, computer based or mobile application (collectively, the “App”) and our communications with you (collectively, the “Services”). It also serves as a way to help you understand and exercise your privacy rights. This Privacy Policy does not apply to any third-party websites, services, or applications, even if they are accessible through our Services.
PLEASE READ THIS PRIVACY POLICY AND THE TERMS OF USE (THE “TERMS”) CAREFULLY. IF YOU DO NOT AGREE WITH THE PROVISIONS OF THIS PRIVACY POLICY OR THE TERMS, DO NOT USE OR VISIT THE SERVICE. BY USING OR VISITING THE SERVICE, YOU AGREE TO THE PROVISIONS OF THIS PRIVACY POLICY AND THE TERMS.
Revisions to this Privacy Policy
Any information that is collected via our Services is covered by the Privacy Policy in effect at the time such information is collected. We may revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we’ll notify you of those changes by posting them within the Services or by sending you an email or other notification, and we’ll update the “Last Updated” date above to indicate when those changes become effective.
Scope of the Privacy Policy
This Privacy Policy applies to all users of our Services including without limitation, site visitors and account holders (all such users of the Services including account holders and non-account holders collectively referred to as “Users”).
Information That We Collect
This section describes the different types of Personal Data we may obtain about you.
Information that You Provide Directly
- Sign Up Information: When you sign up to create an account, including through the App, we collect and retain certain information that can be used to identify you (“Personal Data”), including, in the case of account creation: your email and username.
- Profile Information: When completing your profile you’ll have the option to provide information about yourself which will be included in your public facing profile, including for instance: a profile photo and username.
- Through Communicating with Us: You may provide information to us when you use the Services, including when you contact us, respond to surveys, or provide feedback about the Services. This information may include your name, email address, phone number, address, order payment information, and other information that may relate to you or identify you. We also collect any information you provide to us when you send us emails with queries, feedback, or for any other reason.
- Purchase and Payment Information: When you make payments for or within the Services, we will keep records of what you purchased or ordered, and will request financial information such as payment method or credit card information so we can charge you for your purchase. We use a third-party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third-party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at https://stripe.com/us/privacy.
- Through Interactive Features: If you use any of our interactive features, such as messaging between Users, comment features, or social features, we will collect information that you might submit or make available. Information that you provide through public sharing features of the Services (which does not include one-to-one direct messages) will be treated as public information, except where contrary to applicable law.
- Contact Information of Others: If you choose to share contact information of other individuals with us, for example if you are using a referral feature or a friend finder feature, we will collect and retain the contact information that you provide. Please only share the contact information of close friends and relations to you, or of others who have consented to such sharing of their information.
Information Collected Automatically
- Information Sent by Your Device: We collect certain information that your mobile device, laptop, or other hardware device sends when you use our Services, including but not limited to IP Address, user agent information, network and connectivity information, device identifiers, language preferences, user settings, software and operating system names and versions, hardware models, as well as other information about your use of our Services.
- Location Information: When you use our Services, we may collect and store information about your location by converting your IP address into a rough geo-location, by requesting precise location through your browser settings.
- Information Collected Using Cookies and other Web Technologies: Like many website and app owners and operators, we (and our partners who assist us with marketing, analytics, User research, advertising, and User support) may utilize automated data collection tools such as cookies, web beacons, and pixel tags to collect certain information from Users of our Services. These tools are used for a variety of purposes, including but not limited to User authentication, account security, delivery and measuring of advertising, analyzing site traffic and trends, and fraud prevention. Cookies are small text files that are placed on your device by a web server when you access our Services. We may use both session cookies and persistent cookies to identify that you’ve logged in to the Services and to tell us how and when you interact with our Services.
Information From Third Parties
We may also obtain information about Users from third parties, including but not limited to affiliates, joint marketing partners, lead providers, fraud and risk mitigation vendors, and identify verification services.
How We Use the Information
Our primary goals in collecting information are to provide and improve our Services, to customize content and the Services for you, to administer your use of the Services (including your account, if you are an account holder), and to enable you to enjoy and easily navigate our Services. We will use your Personal Data for the following purposes:
- Providing our Services, including to communicate with you, and provide customer support in relation to the Services;
- Resolving disputes, responding to inquiries, collecting and processing payments fees (as applicable) and troubleshooting problems;
- Collecting and processing payment;
- Managing our everyday business needs, including, but not limited to the following activities: auditing, administration of the Services, forum management, fulfillment, analytics, fraud prevention, identify verification, and enforcement of our Terms, or to comply with applicable laws or regulations;
- Customizing your experience and otherwise measuring and improving our content and Services;
- Sending you relevant emails and communications;
- Enforcing our agreements, terms, conditions, and policies, and sending you notices and alerts;
- Better understanding our Users’ interests, behaviors, and demographics;
- Short-term, transient use, such as contextual customization of ads;
- Auditing relating to interactions, transactions and other compliance activities; and
- Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity.
Information that We Share with Third Parties
We may share information you provide us, including your Personal Data, with third parties, in the types of scenarios, and for the types of reasons described in this section.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.Your Privacy Rights
Based upon the laws that apply in your jurisdiction, you may have some or all of the following rights, related to your privacy and Personal Data. To inquire about or to exercise any of these rights, you may contact us at team@deucely.app.
- Access: the right to access Personal Data about you.
- Correction: the right to request correction of your Personal Data where it is inaccurate or incomplete.
- Deletion: the right to request deletion of your Personal Data;
- Objection: the right to request restriction of or object to our processing of your Personal Data; and
- Withdraw Consent: the right to withdraw your consent to our processing of your Personal Data.
Contacting Us
We know issues of privacy and data protection are complex. But we’re here to help in any way we can. So please contact us, via email at team@deucely.app if you have any questions about your Personal Data, our data practices, or this Privacy Policy.